Privacy Policy

Atlanta Hospital Hospitality House has a strict Privacy Policy.
The types of personal information that we collect include:

  • Your name, gender, home and contact details, patient, hospital and referral information;
  • Guest stay information, including date of arrival and departure, special requests made, observations about your service preferences (including room, holiday preferences, amenities requested, facilities or any other services used);
  • Your credit card details;
  • Any information necessary to fulfill special requests (e.g. preferences that require specific accommodations, purchase of goods and services);
  • Information you provide regarding your marketing preferences or in the course of participating in surveys, contests or promotional offers;
  • We may collect this information through a variety of ways, including from you directly, from our Authorized Licensees, from third parties with whom we do business (e.g., social workers, chaplains or hospital contacts).
  • Occasionally, you may be requested to provide personal information about others to us (for example, individuals for whom you are making a reservation). In such cases, we rely on you to obtain such other persons’ consent for disclosing their information to us which we will use in accordance with the terms of this Statement.
  • You may always choose what personal information (if any) you wish to provide to us. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
  • We may use personal information in a variety of ways, including through personal contact, via our Websites, through emails and correspondence. We use personal information for the purposes we have disclosed to you, or as permitted by law. In general we use personal information in order to:
  • Provide the services your request, such as to facilitate reservations, send a confirmation, send you a pre-arrival message and provide other information about the area and the hospitality house;
  • Provide you with information about meeting, event or celebration planning and access to specific account information for administrative purposes;
  • Send you periodic customer satisfaction, market research or quality assurance surveys;
  • Service your account and services preferences;
  • Understand your and other customers’ needs;
  • Learn about our markets and improve our products and services;
  • Provide non-profit reporting and statistics;
  • Comply with regulatory and legal obligations;
  • Assist with the planning of meetings and events;
  • Protect our rights and property